24
Legal

Terms of Service

Last updated: May 6, 2026.

Read everything before depositing. Continued use of X24 implies full acceptance of these terms.

01.Acceptance and eligibility

By using X24 you confirm: • You are at least 18 years old • You reside in a country where online crypto gambling is legal • You are not a politically exposed person, sanctioned, or resident of the blocked countries listed in the geographic restrictions section • You fully accept these terms, the privacy policy, and the cookie policy

If any condition is not met, you must stop using the site immediately and request account closure.

02.Account

One account per person, IP, and device. Multiple accounts will be closed and balances confiscated.

You are responsible for safeguarding your credentials. Do not share them, do not use third-party bots, do not automate the interface. Sessions are individual and non-transferable.

The chosen username is public (appears in the ticker and tournaments). You can change it once from your profile. Offensive or impersonating usernames are changed by us.

03.Identity verification (KYC)

KYC is mandatory in the following cases: • Cumulative deposit over 2,000 USD • Cumulative turnover over 5,000 USD • Single win over 5,000 USD • Withdrawal attempt by an AML-flagged account • Explicit request from the compliance team

Until verification is completed, above-threshold withdrawals stay in manual queue. Accepted documents: passport, national ID, driver license, recent utility bill for address. Verification typically takes 1–24 hours.

04.Deposits and withdrawals

Deposits: crypto only (USDT/USDC TRC20-ERC20-BSC-Polygon, BTC, ETH, BNB, POL, TRX). Automatic conversion to EUR/USD/GBP/CAD/AUD/JPY/BRL/CHF at spot rate. Minimum: 10 USDT-equivalent. On-chain confirmations required per network (Tron 1, Ethereum 12, BTC 2).

Withdrawals: same wallet currency declared at registration. Quote locked for 5 minutes. Below-tier-cap withdrawals auto-approved, above-cap manual review within 24h. Zero X24 fees, only blockchain network fees.

Quick-withdrawal: if you request a withdrawal within 24h of deposit without playing (turnover < 0.5× of deposit), you'll receive net deposit minus network fees and a 2% anti-abuse fee.

05.Withdrawal limits per VIP tier

Withdrawal limits are rolling — calculated over the last 24 hours, 7 days, 30 days.

  • Bronze: €1,000 / 24h · €5,000 / 7d · €20,000 / 30d
  • Silver: €2,000 / 24h · €10,000 / 7d · €30,000 / 30d
  • Gold: €3,000 / 24h · €15,000 / 7d · €50,000 / 30d
  • Platinum I: €5,000 / 24h · €25,000 / 7d · €80,000 / 30d
  • Platinum II: €10,000 / 24h · €50,000 / 7d · €150,000 / 30d
  • Diamond I: €20,000 / 24h · €100,000 / 7d · €300,000 / 30d
  • Diamond II: €30,000 / 24h · €150,000 / 7d · €500,000 / 30d
  • Obsidian I: €50,000 / 24h · €250,000 / 7d · €700,000 / 30d
  • Obsidian II: €80,000 / 24h · €400,000 / 7d · €900,000 / 30d
  • Legend: €100,000 / 24h · €500,000 / 7d · €1,000,000 / 30d

Winnings exceeding the cap stay on your wallet and can be withdrawn in following days within the rolling rule. The strictest limit wins (e.g. weekly cap reached blocks remaining daily).

06.Bonus — common rules

All bonuses are subject to wagering, max-bet, game-eligibility, cashout cap, and expiry as stated per promotion. The authoritative source is the value recorded on your account at grant time: if you see a discrepancy between marketing copy and the active bonus in your profile, the latter wins.

One active bonus per category (welcome / reload / quest / battle-pass / tier-up). Stacked bonuses are possible only if categories differ and within their respective terms.

During an active bonus: max-bet €3 per spin/round (default; some promos have different caps). Exceeding max-bet with active bonus invalidates the bonus and any winnings generated.

Wagering progress only advances on real-money bets from bonus funds. Sport pre-match contributes 0% to wagering (anti-matched-betting). Slots and Originals contribute 100%. Live casino and tables contribute 10%.

07.Welcome Package

Two alternative packages, both across 4 deposits:

  • Originals Pro 500%: step 1 200% (max €1,000), step 2 150% (max €1,000), step 3 100% (max €1,000), step 4 50% (max €1,000). Max total bonus: €4,000.
  • Slot Lover 300%: step 1 100% (max €500), step 2 100% (max €500), step 3 50% (max €500), step 4 50% (max €500). Max total bonus: €2,000.

Min deposit per step: €20. Max bet during wagering: €3. Wagering: 35× on bonus. Cashout cap: 10× the bonus (any winnings beyond the cap stay locked and are forfeited at wagering completion). Expiry: 14 days from grant to complete wagering, after which any residual bonus is removed.

In addition to the cash bonus: 100 free spins on X24 Originals OR 50 free spins on selected Pragmatic, Hacksaw, Spinomenal, Bgaming slots. Free spins have no wagering (winnings credited to real balance).

08.Bonus Mode — Originals RTP during wagering

When you have an active cash bonus with wagering in progress, X24 Originals (Crash, Mines, Dice, Plinko, Limbo, Wheel, HiLo) operate in Bonus Mode with 96% RTP (4% house edge) instead of the regular 99%.

This is openly disclosed: RTP is set at bet level when bonus_mode_rtp is valued on your bonus. It is necessary to cover the cost of the granted bonus. Returns to 99% as soon as wagering is completed or bonus removed.

09.Battle Pass

Active season: 90 days from launch date. Current season "Genesis" starts April 18, 2026 and ends July 17, 2026.

20 unlockable tiers earned via XP: 10 XP per €1 wagered in real games (slots, originals, live, sport coupons). Predictions DO NOT yield XP.

Reward per tier: • Free spins (tier 1, 3, 6, 9, 11, 14, 17): 10–200 FS, no wagering • Cash bonus (tier 2, 4, 5, 7, 8, 10, 12, 13, 15, 16, 18, 20): from €5 to €500, 3× wagering on bonus, max-bet €3, 30-day expiry • Cosmetic (tier 19): Gold avatar frame, no monetary value

End of season: unclaimed tiers are lost. Residual XP does not transfer to next season.

10.VIP tier-up bonus

One-shot bonus unlocked the first time you reach a new VIP level (Silver onwards). Amounts: Silver €50, Gold €250, Platinum I €800, Platinum II €2,000, Diamond I €4,000, Diamond II €10,000, Obsidian I €20,000, Obsidian II €50,000, Legend €100,000.

Wagering: 5× on bonus before withdrawal eligibility. Max-bet during wagering €3. 30-day expiry from claim. Claim from the banner in the VIP page when leveling up. Once claimed it doesn't repeat: each tier-up bonus is strictly one-shot per (user × level).

11.VIP rakeback

From Platinum I onward (tier_index 3+) you receive a percentage of house margin (house edge × bet) as direct cash to your wallet. Formula:

rakeback = bet × house_edge × tier_pct

Where house_edge = (100 − RTP) / 100. Example: €100 bet on a 96% RTP slot (4% edge) for a Platinum I (5% rakeback): rakeback = 100 × 0.04 × 0.05 = €0.20.

Tier percentages: Platinum I 5%, Platinum II 7%, Diamond I 8%, Diamond II 10%, Obsidian I 12%, Obsidian II 14%, Legend 15%.

No wagering required: direct cash to wallet, withdrawable immediately. Accumulates in real time, claim with one click from the VIP page. Bronze, Silver, Gold do not have rakeback (compensated by weekly bonuses and tier-up).

12.Weekly reload

Available every Monday based on your VIP tier. 100% match on the week's first deposit, up to your tier cap: • Bronze €5, Silver €10, Gold €25 • Platinum I €60, Platinum II €120 • Diamond I €300, Diamond II €600 • Obsidian I €1,500, Obsidian II €2,500 • Legend €5,000

Wagering: 5× on bonus. Max-bet €3 during wagering. 7-day expiry from grant. If unused within the week, residual bonus is removed and next week's bonus replaces it.

13.First-week cashback

Automatic 10% cashback on net losses during the first 7 days from registration. Calculation:

net_loss = deposits − withdrawals − current balance − prediction losses

Prediction losses are excluded from the calculation (zero margin, already covered by hedge). Cap: €100. Minimum threshold: net loss ≥ €5.

No wagering required: cashback is direct cash to wallet, withdrawable immediately. Granted every Monday at 12:00 UTC for users registered 7–14 days earlier. Once per account lifetime.

14.Daily Wheel

One spin per day (reset at 00:00 UTC). Prizes: 0.10 / 0.50 / 1 / 3 / 10 / 25 / 50 USDT with decreasing probabilities. Provably Fair via server seed registered before the result.

Access gate: to spin you must have wagered at least €10 (in slots/casino/sport coupons) over the previous 24 hours. Predictions DO NOT count toward the gate.

Multiplicative streak bonus on prize: +5% after 3 consecutive days, +10% after 7, +20% after 14.

Prize credited as direct cash to wallet, no wagering.

15.Weekly quests

3 rotating quests per week. Reset every Monday 00:00 UTC. Progress does not transfer to next week.

Contribution: every euro wagered in real games (slots, originals, sport coupons) advances the target. Predictions DO NOT count.

Reward: • Free spins: no wagering, 14-day validity • Cash bonus: 3× wagering on bonus, max-bet €3, 14-day expiry

Completed quests must be claimed manually from /missions or /profile?tab=missions. Unclaimed reward by week's end is lost.

16.Weekly Race (€50K)

€50,000 weekly prize pool. Starts every Monday 00:00 UTC, ends Sunday 23:59 UTC. Automatic settle at end.

Points calculation: 1 point per €1 wagered in slots, originals, live casino, sport coupons. Predictions DO NOT count.

Top 100 leaderboard splits the pool per the payout table published on /tournaments. Leaderboard refreshed every 60 seconds.

Prize credited as direct cash to wallet within 24h of settle, no wagering. Bots, multi-account, and cover-betting result in disqualification and prize forfeiture.

17.Predictions — global events

X24 predictions are a hedged mirror of Polymarket markets. The model is zero-margin: the offered odds include a small markup for infrastructure costs but does not constitute traditional house edge.

For this reason, prediction bets do NOT contribute to ANY loyalty mechanism: • Zero Battle Pass XP • Zero progress on weekly quests • Zero points for the weekly Race • Zero VIP rakeback • Zero bonus wagering progress • Zero contribution to Daily Wheel gate • Zero base for first-week cashback

Predictions are a separate product, governed by their own dynamic odds and liquidity caps. Automatic settlement when the Polymarket market resolves. If market is canceled (UMA "invalid"): full stake refund.

18.Free Spin Bundle Duel — multi-player challenge

Free Spin duels are 1vs1 or multi-player (up to 8 participants) competitions on a specific slot from the catalog. Each player pays the FS pack price from their wallet and receives a fixed number of Free Spins on the chosen slot. The player who accumulates the most credits from the Free Spins wins the total pool.

How it works: • The creator chooses the FS pack and max number of players (2-8). • Pays the pack, gets a shareable link valid 7 days. • Friends open the link and accept (paying the same pack, receiving the same FS). • After the first acceptance, the 24-hour window starts. • Each player has 1 hour from their first spin to complete all their FS. • Free Spin winnings go into the player's duel "pot", not the free wallet. • At window close, the player with the highest pot wins the sum of all pots.

Edge cases: • If no participant activates at least one FS, everyone gets the pack refunded. • If a player does not activate or does not complete their FS, they lose the pack. Their unused Free Spins are removed at the 1-hour cutoff. • If multiple players tie on top pot, the pool is split equally among them. • If the creator finds no opponents within 7 days, the pack is refunded.

Technical notes: • Duels work only on slots compatible with the provider's Free Spin system. • Free Spins are issued by BlueOcean Gaming at fixed stake (min/mid/max per chosen pack). • Each participant's progress is polled every few seconds. • Free Spin winnings inside a duel do not contribute to wagering of other bonuses, Battle Pass XP, Race, missions, or cashback.

19.Affiliate program

Free signup, approval within 24 hours. 25% rev share for the first 90 days of every referred player, then 15% lifetime on net losses.

No negative carryover: if the player wins in a calculation period, the balance does not go below zero for the next period.

Weekly USDT TRC20 payout. Minimum payout 10 USDT (below it accumulates to next period). Zero X24 fees, only network fees.

No self-referral: you cannot refer yourself or accounts linked to your IP/device. Bot traffic, fake-FTD, and manipulations result in suspension + commission forfeiture.

Referred players' prediction bets do not generate affiliate commissions (zero margin).

20.Provably Fair

All X24 Originals (Crash, Mines, Dice, Plinko, Limbo, Wheel, HiLo) use HMAC-SHA256 with server seed published pre-spin (in hash) and revealed post-spin. Every result is publicly verifiable on /fairness by entering server seed, client seed, nonce.

Third-party slots (BlueOcean: Pragmatic Play, NetEnt, Hacksaw, Push Gaming, etc.) use RNG certified by the provider's labs, not under X24 control.

21.Bonus abuse

Behaviors that void bonuses and generated winnings: • Cover-betting (placing opposite-outcome bets to neutralize risk) • Bonus farming with multi-account, duplicate IPs, identical device fingerprints • Use of bots, scraping, UI automation • Bets above declared max-bet during active wagering • Bets on non-eligible games while bonus is active (e.g. progressive jackpots) • Funds transfer between linked accounts during wagering • Statistical patterns inconsistent with normal play (e.g. identical bets at 1.01 odds repeated)

Final decision rests with the compliance team. If abuse is confirmed: account closure, forfeiture of bonus balance + generated winnings, possible ban on all linked accounts.

22.Responsible gaming

Tools available from your profile: • Daily/weekly/monthly deposit limit • Session limit • Self-exclusion 7 / 30 / 90 / 180 days • Reality check (notification every X minutes)

Self-exclusion is irreversible for the chosen duration — you cannot cancel or change it.

If you think you have a gambling problem, contact: • gamcare.org.uk (UK, EN) • giocopatologi.it (Italy, IT) • jugarbien.es (Spain, ES) • spielen-mit-verantwortung.de (Germany, DE) • joueurs-info-service.fr (France, FR) • jogadoresanonimos.org (Portugal, PT)

Support team can also open compliance tickets on your request for non-standard cases.

23.Geographic restrictions

X24 is not available to residents of: United States, United Kingdom, Italy, Netherlands, France, Spain, Malta, Belgium, Iran, Syria, North Korea, Cuba, Crimea, occupied regions of Ukraine, and other countries subject to international sanctions or with incompatible local gambling regulation.

Use of VPN, proxy, or Tor to bypass geoblock is a terms violation. Detected accounts result in immediate closure and forfeiture of unwithdrawn balances. Detection is continuous, including post-deposit.

24.Liability limitation

Service is provided "as is". X24 is not liable for: • Software bugs, network or blockchain downtime, on-chain confirmation delays • Third-party provider decisions (BlueOcean, Polymarket, Twilio, ElevenLabs, etc.) • Personal cryptography losses (private keys, seed phrases) • Polymarket / UMA decisions on prediction market resolution • Force majeure (war, natural disaster, regulatory action)

In any case, X24's maximum liability to a single user is equal to the wallet balance at the time of dispute, excluding any hypothetical profit or indirect damages.

25.Changes to terms

X24 may update these terms at any time. Substantial changes (example: bonus structure change, new KYC requirements, country restrictions) are notified via email to 30+ day active users and with in-app banner for at least 30 days.

Continued use of service after the effective date implies acceptance. Disagreement: request account closure and balance withdrawal within 30 days from notification, under standard withdrawal terms.

Questions? Email [email protected] or visit support center.